Contact Us

If you have a question about a product, need help with an order, or want more information about our store policies, the Svenge team is here to assist you.

How to Reach Us
Email: help@svenge.com

Phone: +44 344 332 5208

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (UK time)

We aim to respond to all inquiries within 1–2 business days.

Common Topics
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details. If you have not received this within 3 business days, please contact us with your order number.

Shipping & Delivery
Svenge ships within the United Kingdom.

Standard Delivery: 2 to 4 business days – Free

Express Delivery: 1 to 3 business days via FedEx – £10.00

Returns & Refunds
Returns are accepted within 30 days of delivery. Return shipping is free, and no restocking fees apply. Items must be in original condition.

Product Questions
If you have a question about product features, compatibility, or usage, feel free to contact us. We’re here to help.

Company Information
Svenge
Unit D, Brent Cross Shopping Park, Tilling Rd, London NW2 1LW, UK
Company Number (Articope Ltd): 13077351